1.

What common symptoms may indicate the need for a gastroscopy?

• Upper abdominal pain

• Acid reflux, heartburn

• Upper abdominal bloating

• Difficulty in swallowing

• Foreign body such as fish bone ingestion

• Dyspepsia

2.

Can gastroscopy be undergone on the same day after doctor consultation?

Patients who want to undergo gastroscopy can make an appointment to consult a specialist on the morning of the examination. After the doctor's assessment, if the situation is suitable, the patient can undergo the examination on the same day.

3.

What preparations are needed before undergoing a gastroscopy? What is the procedure?

• Patients should stop taking antibiotics for six (6) weeks prior to gastroscopy. (Please refer to doctor’s advice)
• Gastric medications are usually stopped for two (2) weeks prior to gastroscopy. (Please refer to doctor’s advice)
• Patients need to be fasted for six (6) hours before the procedure.
• Patients are not allowed to drink water and other liquids for two (2) hours prior to the procedure.
• Prior to the procedure, there will be a brief consultation to explain the procedure and the risks involved. A consent form will then be signed by the patient.
• Dentures, accessories and metallic objects will need to be removed for the duration of the procedure.

4.

Endoscopy procedure does not take place under general anaesthesia. Gastroscopy will be performed under Monitored Anaesthetic Care (M.A.C.) in our day procedure centre, allowing the patient to undergo examination in a deep sleep state. The entire procedure is a pain-free experience.

5.

How long will the procedure take place? 

The patient needs to stay in our centre for 2-3 hours (the examination process takes around 15 minutes).

7. 

Does gastroscopy package include the Helicobacter pylori test?

The gastroscopy package includes the Helicobacter pylori test. Meanwhile, we could provide Helicobacter pylori antibiotic resistance test to be billed upon request before examination. The request must be made prior to examination.

8. 

Is there any discount offer with a referral letter from hospital authority?

If you have a referral letter stating specific endoscopy or diagnostic imaging items from a public hospital within 6 months, you are welcome to make an appointment for the relevant examination at a special price. 

9.

Does your insurance claims cover gastroscopy? 

Our center has established partnerships with multiple insurance companies. Our centre supports patients in handling insurance claims, enabling you to take convenience of the "Cashless Arrangement" pre-insurance service. You may call our centre at 3405 8288 or Whatsapp at 6053 2278 for enquiry.

10.

When can I get the endoscopy result?

The doctors can inform you on the condition of stomach on the same day. If the patient has undergone polypectomy or biopsies during the procedure, in general, you need to attend the follow-up consultation to receive and collect the histopathology results 7 working days after the completion of the examination.

11. 

Will you be accompanied by family member/friend on the day of the endoscopy? 

As you will undergo anaesthesia, our centre recommends that patients be accompanied by your family member/friend on the day of the examination, stay to hear the doctor explain the preliminary report after the examination before departing.

Patients can be assured of a comfortable journey in a private suite during both the pre-procedure and post-procedure. Our private suite is well-equipped and spacious, allowing family members or friends to accompany and wait with ease. Elderly patients must be accompanied by family members or friends. You may call us at 3405 8288 or Whatsapp at 6053 2278 for enquiry.