FAQ
General
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Do I need to make an appointment in advance? |
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Yes. Please call the hotline 3405 8288 or WhatsApp 6053 2278 or using website to make an appointment. |
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Which type of specialist should I consult for my medical problem? |
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The Specialists provides different specialist services including general surgery, gastroenterology and hepatology, otorhinolaryngology etc. In case of doubt, you may call our centre. |
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3. |
Do I need a referral letter to make an appointment? |
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A referral letter is unnecessary. |
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4. |
Is any discount if I have a referral letter from Hospital Authority? |
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Yes. We have a special price for the patient who have a referral letter from Hospital Authority. Please call us for details. |
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5. |
What documents do I need to bring when attending the consultation? |
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You just need to bring along your udentification documents, such as Hong Kong Identitiy Card. However, it would be useful if you could provide referral letter, medical records and past medical examination results such as the latest relevant old films and reports. |
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6. |
Has The Specialists registered in the Electronic Health Record Sharing System of eHealth? |
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Yes, you may give consent to our centre to enable them to access your healthcare information in the Electronic Health Record Sharing System. |
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7. |
What payment methods does The Specialists accept? |
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Cash, Credit card (VISA / Mastercard / Union Pay/AE), EPS, Octopus card, Alipay HK, WeChat Pay HK and BOC pay. |